Privacy Policy

This Privacy Policy describes how GoKidu ("we", "us", or "our") collects, uses, and shares information when you use our mobile application ("App") or Web application for sperm/egg/embryo/surrogacy donation services.

Gokidu collects information from its users in the following scenarios:

• During Registration and Profile Completion: When you register on our site/mobile app or complete your profile, you may be asked to enter your name, e-mail address, and other personal details like birthdate, address, government-issued ID, photos, education details, occupation, blood group, medical reports (STD, Semen, Genetic), physical details (hair color, eye color) etc.
• Through Forms: Information is also collected when you fill out forms on our site/ mobile app.
• Via Cookies and Third-Party Services: Google, as a third-party vendor, uses cookies to serve ads on our site. Google's DART cookie serves ads based on your visit to our sites and other sites on the Internet. You can opt-out of the DART cookie by visiting the Google ad and content network privacy policy.
• IP Address: We store the IP address from which you log into our site.

Users have the option to visit our site anonymously. Mobile app usage will require registration. However, you can decide to keep your display name different than you original name which will help you protect your identity if you wish to do so.

We use the collected information for the following purposes:

• Use of Information

The personal information we collect is used for the following purposes:

• Matching Donors with Recipients: To accurately match donors with recipients based on compatibility and specific requirements.
• Communication: To facilitate effective communication between donors, recipients, and our service, including updates, service information, and administrative messages.
• Record Maintenance: To maintain comprehensive and accurate records of donors and recipients for operational integrity and efficient service delivery.
• To Personalize User Experience: Your information helps us to respond better to your individual needs.
• To Improve Our Website/Mobile App: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
• To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, other than for the express purpose of delivering the requested product or service.
• To Administer Activities: Such as contests, promotions, surveys, or other site features.
• To Send Periodic Emails: The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

We may share your information with third parties in the following ways:

• Service Providers: To third parties who perform services on our behalf, such as data processing, software management, and logistics, under strict confidentiality agreements.
• Legal Obligations: When required by law or to protect the rights, property, or safety of our users, the public, or Gokidu, including to respond to lawful requests by public authorities.
• With Consent: We may share information with other parties with your explicit consent.

Yes, we use cookies. Cookies are small files that a site transfers to your computer's hard drive through your Web browser (if you allow) that enable the site's systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits.

We do not sell, trade, or transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website/mobile app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

We are in compliance with the requirements of the California Online Privacy Protection Act and COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website.mobile app, products, and services are all directed to people who are at least 18 years old or older.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

All users may make any changes to their information at any time by logging into their profile and going to the 'Edit Profile' page.

• Access and Update Your Information: As a user of Gokidu, you have the right to access and update your personal information at any time. You can do this by logging into your account and making the necessary changes directly through the application interface.
• Deletion of Your Information:
Users can delete or deactivate their account by logging into their profile and going to the Settings page.
• Profile >> Settings >> Delete account
• Profile >> Settings >> Deactivate account
If you have utilized our donation services (either donating or receiving eggs/sperm), there are specific stipulations regarding the deletion of your account information:
• Retention of Information:
• Transaction Settlement: Account details cannot be deleted until all associated transactions are fully settled. This ensures that all parties retain the necessary information to complete any pending processes.
• Legal Records: We retain records of all transactions to address any future legal inquiries or complications. These records are crucial for protecting the legal interests of all parties involved.
• Deletion from App Interface: Once your account is eligible for deletion and you request to terminate your account, your profile and personal information will be removed from the application interface. This means it will no longer be visible to you or other users. However, please note that this does not mean your information is deleted from our databases.
• Data Retention in Database: Despite the removal of information from the application interface, we maintain records in our secure database to comply with legal and regulatory requirements. This information will be handled according to our data retention policy, which is designed to respect privacy while fulfilling legal obligations.

For further questions or specific requests regarding the handling of your personal information, please contact our support team at info@gokidu.com.

Gokidu reserves the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on our website/mobile app. Continued use of our services after such changes will constitute your consent to those changes.

This policy was last modified on Wednesday, 1 May 2024

Effective Date: Wednesday, 1 May 2024

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at info@gokidu.com.